outhwestern Illinois College is accepting applications for the SWIC Educational Employee full-time position of Instructional Support Technician.
In accordance with the Mission and Values of Southwestern Illinois College, this skilled technical position is responsible for the maintenance of instructional computer labs, smart classrooms and student laptops at the Belleville campus, Scott AFB, PSOP, East St Louis, West Main and other SWIC locations. Work involves installing, maintaining, and troubleshooting all hardware, software and networks in the computer labs and smart classrooms including performing service calls, installing, configuring, maintaining and troubleshooting all hardware, peripherals and software. Work also involves implementing district-wide technical standards and providing technical support and training for students, faculty and staff. Following instructional support guidelines, work directly and independently with administrators, faculty and staff to maintain a stable classroom and lab network environment district-wide. Individual must perform highly technical duties with considerable independence including workload management during prime evening and Saturday classes. Work schedule will be Monday through Friday from 7:30 a.m. to 3:30 p.m. with modification to cover Saturday events when necessary. Duties will involve close interaction district-wide with the Instructional Technology Manager, Director of IT Equipment and Licensing, the Instructional Services Coordinator, Instructional staff including administrators, deans and faculty, technicians at SWGCC and Red Bud campuses, Network Services and Help Desk Technicians. Instructions and directions are received from the Instructional Services Coordinator.
STARTING PAY AND HOURS
$37,426 annual salary - 37.5 hour work week
Primary location Southwestern Illinois Justice and Workforce Development Center in Belleville IL with district wide responsibilities
This position will remain open until filled.
You must submit a cover letter, resume, list of three references and college transcripts.
Required application materials, such as resume, cover letter and references, should be attached to your application. Other required application materials i.e., transcripts, etc., should be attached after your application has been submitted. Go to your My Job Applications page from the careers home page of your account.