• TMSM COC
  • Customer Service Representative

    Posted: 07/28/2019

    Customer Service Representative: duties include:

    • Greets all walk-in customers in a professional and courteous manner
    • Answers and directs all phone traffic in a polite, courteous, and cheerful manner
    • Performs deliveries of repaired vehicles, collects payments, and explains the lifetime warranty information
    • May perform some A/R
    • Attach repair order information accurately in CARSTAR management system
    • File A/P information accurately
    • Assist in collection A/P credit information monthly
    • Perform follow up sales calls on estimate quotes
    • Maintain front office and customer reception areas
    • Other duties as assigned

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