• TMSM COC
  • Marketing & Communications Coordinator

    Posted: 10/10/2021

    Reports to: 
    Member Relations Manager
     
    Job overview:
    Responsible for:

    • Coordinating Chamber marketing and communication
    • Contacting Chamber members for a variety of items
    • Maintaining marketing/event plan and executing
    • Promoting Chamber and telling our story
     
    Responsibilities and duties:
    • Coordinating Chamber marketing and communication
      • Maintaining/executing marketing schedule
      • Coordinating items for Chamber Pulse and publish/e-mail
      • Update Chamber’s website
      • Managing social media platforms – Facebook, LinkedIn, Twitter, SnapChat, InstaGram, Social Point, etc.
      • Setting up and facilitating online meetings via Blitzr, Zoom and Calendly
      • Working with Chamber videos through Vimeo, YouTube, etc.
    • Contacting Chamber members for a variety of items
      • Seek additional information from Chamber member websites and social media pages
    • Maintaining marketing/event planning and executing
      • Chamber website, specifically with event/informational flyers, the community calendar, job opportunities, Hot Deals, open locations, general data information—all aspects of the website
    • Performing general office duties -- greeting visitors, answering the telephone, attending events, ordering office supplies, maintaining membership information in front office, etc. (will be removed in position is remote)
    • Designing/creating engaging flyers to promote events
      • Develop a design schedule for events, etc.
    • Recording podcasts/videos and assembling for promotion
      • Some can be done via Zoom and others will need to be coordinated with an on-site employee
    • Work one-on-one with Chamber members (in higher investment levels) on items such as designs, videos and logos
      • Can be done via Zoom
    • Help maintain the overall look and brand of the Chamber
      • Put together plan for release of rebranding
    • Promoting the Chamber through:
      • Social media
      • Press releases
      • Videos
      • Working with analytics to capture the correct audience for the event/item
    • Putting together event worksheet and a marketing plan and coordinating the following events:
      • Drinking w/Dawn…and an Expert
      • Chamber digital highway billboards
      •  
      • Healthcare Kindness Day
      • Workforce Development/Educational events
        • Create Workforce Development Group
    Note:  if position is remote, will coordinate with another employee to take pictures/video and other items as needed
    All other duties as assigned.
     
    Qualifications:
    • Associates Degree or Bachelor’s Degree in Mass Communication other relevant experience
    • Excellent verbal or written communication skills, including on the telephone, e-mail, etc.
    • Willingness to learn new software and database management programs
    • Ability to multi-task, prioritize work and maintain a working list for all items
    • Excellent social media experience
    • Excellent typing and proofreading skills
    • Must be able to work independently, resourcefully and without constant supervision
    • Willing to do whatever it takes to get the job done – all other duties as assigned
    • Strong customer service skills with the ability to get buy-in from members and build relationships
    • Creative strategy development and initiative catalyst
     
    Software/apps:
    • Proficient with Microsoft Office (i.e. Word, PowerPoint, Outlook)
    • Knowledge of Adobe Suite (i.e. InDesign)
    • Willingness to learn ChamberMaster and Constant Contact
    • Knowledge of different social media platforms including Facebook, LinkedIn, Twitter, SnapChat, Instagram, SocialPoint, Vimeo, YouTube and others
    • Excellent driving record
     
    Skills:
    • Task driven by worksheets and able to balance several items at once
    • Exceptional customer service and willing to go the extra mile to assist members and the community
    • Always thinking Chamber – looking for new ideas, seeking out new members, watching for new businesses, watching social media pages
    • Looking for an “Owner of their job, not a renter”
     
    Other:
    • The Troy/Maryville/St. Jacob/Marine Chamber of Commerce sits on the property owned by the Triad School District and the property is marked as non-smoking.
    • Chamber office hours are Monday through Thursday 8:30 a.m. – 4:30 p.m. and Friday 8:30 a.m. – 12:30 p.m. but subject to change.  Non-paid lunch is one hour.  A total of 35 hours/week. 
    • This position is very task driven and there are always multiple events being planned.  The best applicant for this position will put 100% effort into the position. 
     
    Compensation:
    • Compensation is $16-$18/hour, based on experience.  Employee evaluated in 90 days with potential increase in compensation based on 90-day goal achievement. 
    • Position includes accrual of vacation days (2 weeks after first year) and personal days (2) and also paid holidays (12 days)
     
    How to apply for the position:
    • E-mail cover letter, resume and compensation requirements to dawn@troymaryvillecoc.com
    • Include three professional references and contact information
    • Qualified candidates will be contacted to set up an interview
    • References will be called and a background check will be conducted for the final candidate